สัปดาห์ที่ และจำนวนคาบ
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ผลลัพธ์การเรียนรู้
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สาระการเรียนรู้
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กิจกรรมการเรียนรู้
(เน้นการเรียนรู้เป็นสำคัญ)
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สื่อและแหล่ง
การเรียนรู้
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ชิ้นงาน
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เกณฑ์
การ
ประเมิน
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Week 1-3
(9 hours)
Week 4-6
(9 hours)
Week 7-9
(9 hours)
Week 10-12
(9 hours)
Week 13-15
(9 hours)
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Students should be able to express the complaints and the problems including the apologies and write a letter of complaints.
Students should be able to describe the graphs of the company and compare data of the different companies.
Students should be use financial and banking expressions, describe the bank statement, and know the meaning of the abbreviations in banking.
Students should be able to express requesting and answering requests in various situations, give the information about the trips, and plan business trips.
Students should be able to use the language for meeting and know the manners of different countries to meeting.
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Unit 1 Complaints and Problems
- Making complaints
- Dealing with a complaint
- Hotel problems
- Complaint and apologies
- A letter of complaint
Unit 2 Company Performance
- Describing graphs
- A financial report
- Comparing data
- Newspaper headlines
Unit 3 Making Money
- Financial and banking vocabularies and expressions
- Describing the bank statement
Unit 4 Preparing a trip
- Booking hotel
- Making requests
- Planning a trip
Unit 5 Meetings and Discussions
- Discussing ideas
- Making suggestions
- Business manners
- Business writing: correct the mistakes
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1. Ask students about vocabularies and expressions used in complaints.
2. Students make complaint dialogue including telling the problem from the information in various situations i.e. in order form, in hotel.
3. Ask students about the apologies for complaints.
4. Students search a letter of complaint via the internet and practice writing letter.
1. Ask students about vocabularies and phrases used for describing the graphs.
2. Students make conversations about describing the graphs.
3. Each student searches the graphs of company (about finance or sales) from the internet.
4. Each student presents the graph he/she searches and describes the trend of the company.
5. Students make sentences about comparing data by using the information in the graphs they search.
1. Ask students about financial and banking vocabularies.
2. Students search the full words of the abbreviations in banking from internet or library.
3. Students describe the information in the bank statement.
4. Students read finance news stories and match them with the headlines.
1. Ask students about formal and informal requests.
2. Each pair practices requesting and answering requests about hotels or restaurant information or service.
3. Review time expression in American and English styles.
4. Give students the information of flights, hotels, or restaurants. Each pair practices asking and answering about them.
5. Ask students and review vocabularies and expressions used in the airports.
6. Groups of five make mind maps about planning business trips.
1. Ask students about vocabularies and expressions used in the meeting.
2. Students give the topics they interest.
3. Students make conversations used for discussing ideas by using the topic they choose.
4. Ask students about business manners in various countries.
5. Students search the information about the attitudes of different countries to meetings form internet and present in the class.
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1. Overhead
2. Websites
3. Text: magazines, brochures
4. Task sheets
1. Overhead
2. Websites
3. Text: magazines, brochures
4. Task sheets
1. Overhead
2. Websites
3. Text: magazines, brochures
4. Task sheets
1. Overhead
2. Websites
3. Text: magazines, brochures
4. Task sheets
1. Overhead
2. Websites
3. Text: magazines, brochures
4. Task sheets
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1. The conversation of complaint and apologies.
2. A letter of complaints.
1. Conversations of describing graphs
2. Graphs descriptions
1. Full words of the abbreviations in banking
2. The information in the bank statement
1. Request and answering request conversations
2. Conversations about asking for the information about the trips
3. Mind maps
1. Meeting conversations
2. The information of the manners of different countries to meetings
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1. Participation
in module activities (both inside and outside class)
2. Accuracy, fluency and appropriateness in using the language
3. Responsibility
of the tasks
1. Participation
in module activities (both inside and outside class)
2. Accuracy, fluency and appropriateness in using the language
3. Responsibility
of the tasks
4. Quiz score
1. Participation
in module activities (both inside and outside class)
2. Accuracy, fluency and appropriateness in using the language
3. Responsibility
of the tasks
1. Participation
in module activities (both inside and outside class)
2. Accuracy, fluency and appropriateness in using the language
3. Responsibility
of the tasks
4. Quiz score
1. Participation
in module activities (both inside and outside class)
2. Accuracy, fluency and appropriateness in using the language
3. Responsibility
of the tasks
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